Gas Leaks at Home in Luton

Gas Leaks In The Home - Luton

Initial Detection

If you think that you have a serious smell of gas in your home, or nearby, you should call the National Grid's Gas Emergency Contact Centre, in the first instance on 0800 111 999.

They will instruct you to do the following:

  1.  Turn off the gas supply at the meter, using the emergency control valve that you find there. If there is a smell of gas in a basement they will advise immediate evacuation - since gas will stay trapped down there.
  2. Extinguish all naked flames.
  3. Do not operate electrical switches.
  4. Open windows and doors.

If the emergency contact centre establishes that the leak might be in your home they will send out an engineer to make the premises safe. In practical terms this means that if the visiting engineer cannot supply a simple solution within 30 minutes they will cap off your gas supply and tell you to contact a Gas Safe registered company, such as ours.

The National Grid only takes responsibility for the gas (fixes problems) up to the point where it reaches your meter. Downstream of the meter (house side) you need to speak to the likes of ourselves. That is, gas engineers who are registered to work with domestic gas pipework and appliances.

Small Gas Leaks

Leaks should never occur in the pipes inside your house and if they do they need immediate attention. However, it is not uncommon for control valves on cookers, for instance, to leak tiny amounts of gas after a while, as the valves begin to wear.

People will often begin to notice faint traces of gas in certain areas in the house; near the cooker, or under the stairs where the gas meter is, for instance. These symptoms might progress as time goes on. Do not ignore them, this is gas!


SafeSure Plumbing And Heating employs skilled and experienced Gas Safe registered engineers. Gas Safe registered engineers are trained and equipped to detect the smallest of leaks (finding them can sometimes be a bit harder).

If you are in Luton, or nearby, call us and we will come out as soon as possible. We are a friendly and helpful company who guarantee to supply only the highest quality of workmanship.

If your gas supply has previously been taken off line by the National Grid engineers because of a gas leakage inside your home we are licensed to repair and re-instate the supply.

For any gas related leaks or other issues in or near Luton that do not require immediate attention from the emergency call number, supplied above, please just call us on the number, below.

Call: 01582 380777

Diverts to mobile if the above number is unattended for any reason.

Professional, Friendly,
Experienced and Local to YOU

Our Reviews

Totally a breath of fresh air finding Tom and Safesure Plumbing and Heating replacing a faulty shower pump and because I am disabled actualy talking the old pump that I had purchased a few months ago. Tom took it to the shop and got my refund for me all in his own time. I would give Safesure Plumbing and Heating 10 stars if I could. I would totally recommend you.

John Keane

Hired Olly and his team to replace a faulty shower pump in our loft. They did a great job with the pump, tidied up after themselves, were polite and helpful whenever I spoke to them and in general were a pleasure to deal with from start to finish. I'd highly recommend them and won't hesitate to contact them for any future plumbing issues.


We have used Safesure Plumbing in the past for a boiler service but we recently used them for our cloakroom renovation and utility room. They were professional, hard working, polite and we were very impressed with the high quality of work. Highly recommend.

Maria Hancock

We have to say a huge thankyou to Safesure Plumbing for a fabulous job done in refurbishing our bathroom and installing a new shower unit, handbasin and loo!! It's stunning. Ollie kept us informed everyday on what was happening next and Jay, Callum and Dave did a cracking job. Thanks guys.

Martin Owen

Safesure plumbing recently provided some new shower bars, installation of taps and a water softener for us. They were professional throughout and provided us with a quote before works were agreed. We would highly recommend their services for the Luton area, very satisfied customers.

Helen Fairbrother

Superbly professional and communicative. Never experienced anything like it before. Tom took the time to do a thorough job and make sure everything was perfect, also offering himself to answer questions and concerns after the new boiler installation and tank removal.

Craig Ferrante

This is the second time that I have used Safesure for major work and once again they did a fantastic job. Took the time to explain and suggest things before we agreed on the job. They ripped out the old bathroom and installed new including tiling. At end of the job they even fitted towel rail and soap holders that we provided at no extra cost.

Victor Reeve

Have used Tom for a number of years, most recently to service my boiler. Always on time, always gives good advice and completes work in a professional most economic way. Recommended.

Michael Lockett

I had my bathroom ripped out and refitted by SafeSure and was extremely impressed with every aspect of their work. They did a cracking job at a very reasonable price, and the team were hard-working, polite and tidy. Big projects always throw up the odd hiccup, and Tom and Ollie dealt with these in a hugely professional and efficient way. Would highly recommend SafeSure to anyone.

Chris Lennon

Brilliant ,came at short notice and mended toilet cistern and replaced bath taps All clean and tidy ,friendly and professional Would definitely recommend

Lesley Fitzjohn

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